Versand

Shipping Policy for Top Beat Cart

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with tracking information.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping: Calculated at checkout based on your delivery address and order weight. Estimated delivery is typically 3 to 7 business days.

  • Express Shipping: Available at checkout for faster delivery. Estimated delivery is typically 1 to 3 business days.

  • Note: Delivery delays can occasionally occur due to high volume, postal service issues, or unforeseen circumstances outside of our control.

3. Order Tracking

  • Once your order ships, we will send you a shipping confirmation email containing your tracking number.

  • You can click the tracking link in the email or enter your tracking code on our website to check the live status of your shipment.

4. International Shipping

  • We currently do not ship to select international destinations. 

5. Damaged, Lost, or Stolen Packages

  • Damaged Items: If your order arrives damaged in any way, please email us as soon as possible at info@topbeatcart.co.uk with your order number and a photo of the item's condition. We address these on a case-by-case basis and will do our best to work toward a satisfactory solution.

  • Lost or Stolen Packages: Top Beat Cart is not responsible for lost or stolen packages once tracking confirms delivery to the provided address. Please reach out directly to the carrier to file a claim.